Shanxi Taiyuan franchisee Liu Xiaoqin
Introduction
"I think the way to run a business is to be honest and work with integrity". For those who do business, turnover is certainly the foundation of the business, but word of mouth can make the business continue forever.
Mr. Liu said he is doing engineering, so he pays great attention to service and reputation. Customers look for you, is to trust you, so once the customer has a problem to help them solve it immediately, can not let down the trust of each customer.
Initial
Mr. Liu said in fact he has been a flooring man, and he used to do flooring supporting facilities. About five or six years ago, with the accumulation of certain industry experience in the field of facilities, and also felt that the time was ripe, he began to do the main flooring construction. The transition to the flooring industry was also very smooth because the field was very vertical.
Mr. Liu said that it was a chance that he met with Canforth. In 2020, the staff of his company met Canforth's sales at the exhibition in Shanghai, and the two of them had a good chat at that time. I wanted to find a quality and reputable brand to cooperate with, so I joined Canforth after a few talks.
In fact, I think the most important feature of Canfus products is stability. This is not what I said, but what my customers told me after using our products. I was impressed by a customer who told me that he had three different brands of machines on his construction site, and only the machine of Canforth was the most stable when used on rough ground, and the best performance was also Canforth.
Develop
Liu said that the biggest feeling she got from Kangfus was that it was very down-to-earth, and that she hadn't actually gone to the company for a site visit when she joined, but she felt that Kangfus was very reliable. After joining Canforth,
there are customers in Shanxi, the relevant personnel will also push customers to me, one can take advantage of their own local better service customers, the second is also the exclusive benefits of Canforth franchisees, it really did the common development.
Liu is always a very meticulous person, for each batch of materials they sell out, each machine, every few days will call the customer to ask about the use of feelings. When she heard the praises from customers about our machines, she became more determined to cooperate with Canforth. She said that the most obvious change after joining Canforth is the increase of customer flow, because of her own business before, so customer acquisition is also very limited, as the reputation of our machines is getting better and better, the market satisfaction is getting higher and higher, the customer base is slowly becoming larger. There is also in terms of materials, the market has various types and prices of steel agent, but now customers also recognize the quality, they are willing to use a higher price to buy our products, customers are also more convinced of us, which I feel very pleased. Especially this year, there are many admiring customers contacted me from different channels to consult our materials, to buy our steeling agents, machinery and equipment.
"Not every business is running to make money, and not every business to make money." Liu said in fact, many times in order to let customers use our machines, products. I have and area sales person in charge said, we put the price to the lowest, even if there is no profit, let the customer feel the quality of Canforth, he will definitely come to us next time there is a need to repurchase. This is the bottom of my heart given by the superior quality of Canforth products.
Project Case